Perform a Hard Refresh: - On Windows/Linux: Press Ctrl + Shift + R or Ctrl + F5. - On macOS: Press Command + Shift + R. - This clears cached data and reloads the site, often resolving issues caused by outdated or corrupted cache.

Clear Browser Cache and Cookies: - Navigate to your browser’s settings and clear the cache and cookies for TealHQ. - This removes stale data that might be causing errors.

Try an Incognito/Private Browsing Window: - Open a private browsing session and attempt to access TealHQ. - This bypasses extensions and cached data, helping to isolate the issue.

Test an Alternative Browser: - Use a different browser, such as Chrome or Firefox, to check if the issue is browser-specific. - Avoid using Safari or Internet Explorer for troubleshooting.

Check for VPNs or Corporate Firewalls: - If you’re on an employer-provided device or network, VPNs or firewalls may block access to TealHQ. - Try using a personal device or disconnecting from the VPN.

Switch to a Mobile Device Over Cellular: - Turn off Wi-Fi and use cellular data to rule out network-related blocks.

Address Internet Provider Rules: - Some internet providers may block access to TealHQ. A hard refresh can help clear cached rules and restore access.

Temporary Outages: - Errors like "Sorry something went wrong" or "An error has occurred" may result from temporary service interruptions or outages. - Once the outage is resolved, perform a hard refresh or clear your browser cache to restore access.

Security Software or Extensions: - Security software like McAfee or browser extensions (e.g., ad blockers, VPNs) can block TealHQ and trigger errors. - Temporarily disable these extensions and retry accessing TealHQ. If this resolves the issue, adjust the settings or add TealHQ to the allowlist.

Resume Builder Errors: - If you encounter errors while tailoring your resume, follow the general troubleshooting steps above. - Ensure that no security software or browser extensions are interfering with the Resume Builder.